Five Phases

  1. Set Objectives: Clearly capture your desired outcomes in a structured / detailed format
  2. Scope & Specify: Specify requirements at a detailed level and capture the relationship between each requirement/deliverable and the objectives
  3. Track & Test: Track progress of individual deliverables and their contribution to objectives. Guided User Acceptance Testing as a foundation for system adoption.
  4. Adopt: Objectives focused & structured approach to system adoption by users & teams. Tracking and verification of adoption levels, and any shortfalls.
  5. Maximize: Structured maximization process for getting the most out of new systems. Approach uses objectives as targets / goals for the system and teams.